If you have problems with document jams in the automatic
document feeder (ADF), follow the steps here to clear the jam.
- Cancel the
print job, if necessary.
- Remove your
originals from the ADF.
- Open the ADF
cover.
- Carefully
remove any jammed pages.
Caution:
Make sure you open the ADF cover before
removing any jammed paper. Otherwise the product may be
damaged.
- Close the
ADF cover open, then raise the document cover.
- Carefully
remove any jammed pages.
- Lower the
document cover.
- Raise the
ADF input tray.
- Carefully
remove any jammed pages.
- Lower the
ADF input tray.
- Reload your
originals.
Caution:
Make sure you do not load the ADF beyond its
capacity for your paper size. Also make sure the originals you load
are not bent, folded, or curled and do not have tape, staples, or
other materials that could obstruct the feeder.
- Follow the
prompts on the LCD screen to clear any error messages. If you still
see a paper jam message, check the other paper jam solutions.