Product Light Status

You can often diagnose problems with your product by checking its lights.



Lights
1 network
2  power
3  paper/cancel
4  ink
Light status Condition/solution
The  power light is on The product is turned on and ready to print.
The  power light is flashing One of the following has occurred:
  • The product is starting up
  • The product is shutting down
  • Ink Density Optimization is in progress
  • Ink cartridges are being replaced
  • The product is checking the network connection
  • Head cleaning is in progress
  • The product is receiving data or printing
  • The firmware is being updated
The left side of the network light is on The wireless LAN is active.
The right side of the network light is on The Ethernet connection is active.
The  power light is flashing

The left side of the network light is flashing

The product is receiving data or printing while connected to an Ethernet or wireless network.
The right side of the network light is flashing One of the following has occurred:
  • An error occurred during WPS network setup. Make sure the router is in setup mode and is not too far away (less than 10 feet [3 meters]). Another wireless device may be trying to connect using WPS. Wait a few minutes and try again.
  • You tried to connect to a wireless network while the product was connected to an Ethernet connection. Disconnect the Ethernet connection before setting up a wireless connection.
Both sides of the network light are flashing at the same time You are entering a WPS PIN code or firmware is being updated.
Both sides of the network light are flashing alternately WPS network setup is in progress or the product is starting up.
The  ink light is on An ink cartridge is expended, not installed, not detected, or not compatible with your product. Install or replace the ink cartridge.
The  ink light is flashing One of the ink cartridges is running low. Prepare a new ink cartridge.
The  paper/cancel light is on One of the following has occurred:
  • Paper or a CD/DVD is not loaded
  • The CD/DVD tray is not loaded in the product correctly
  • Multiple sheets of paper fed at the same time
  • Roll paper has run out. Load a new paper roll.

Insert the paper or tray correctly and press the  paper/cancel button.

The  paper/cancel light is flashing One of the following has occurred:
  • The printer cover is open. Close the printer cover.
  • Paper or the CD/DVD tray is jammed. Remove the jammed paper.
  • Printing was canceled while printing on thick paper, or on a CD or DVD. Remove the paper or disc and press the  paper/cancel button.
  • The source selected in the printer driver does not match the paper source. Change the paper source in the printer driver to match the correct paper source and press the  paper/cancel button.
  • A nozzle check was started without paper in the auto sheet feeder. Load paper and press the  paper/cancel button.
The  paper/cancel and  ink lights are flashing simultaneously An unrecoverable error has occurred. Turn the product off and then back on again.
The  paper/cancel and  ink lights are flashing alternately One of the following has occurred:
  • The product's ink pads are at the end of their service life. Contact Epson Support to obtain replacement pads. You cannot use the product until the pads are replaced.
  • The front manual feed tray is not in the correct position. When printing on thick paper, or a CD or DVD, open the front manual feed tray and position the paper or tray correctly.
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