Solutions to Projector Power or Shut-Off Problems

If the projector does not come on when you press the power button or it shuts off unexpectedly, try the following solutions:
  • Make sure the power cord is securely connected to the projector and to a working electrical outlet.
  • The projector's buttons may be locked for security. Unlock the buttons or use the remote control to turn on the projector.
  • Make sure the power switch is turned on.
  • If the projector's laser shuts off unexpectedly, it may have entered standby mode after a period of inactivity. Press the power button to wake the projector and adjust the Sleep Mode setting to change the sleep interval.
  • If the power button on the remote control does not turn on the projector, check its batteries and make sure the Remote Receiver setting is turned on in the projector's menu, if available.
  • If the power button on the remote control does not turn on the projector, check its batteries.
  • If you have set the remote control to operating only a projector with a matching ID, set the ID switch to Off.
  • If the projector lights turn on and off when you touch the power cord, the cord may have a poor contact with the electrical outlet. Unplug the power cord and plug it back in to check.
  • The power cord may be defective. Try another power cord. If that doesn't work, disconnect the cord and contact Epson.
  • If you see an error message indicating that the battery for your clock settings is running low, contact Epson for support.
  • If you do not see error messages or other information displayed after turning on the projector, a sudden voltage drop, blackout, or power cut may have occurred. Turn off the power switch or unplug the power cord, wait at least 10 seconds, then turn on the power switch or plug in the power cord.
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