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Maintenance and Troubleshooting / Problems and Solutions

Scanning Problems

Image is dark, with little or no detail.
You cannot scan an image or you only get a few dots for the scanned image.
Scanned image is too large.
Poor character recognition during OCR scanning.

Image is dark, with little or no detail.

Change the Destination setting. Select Screen/Web as the Destination setting. Selecting a printer may cause on-screen colors to be different from the colors of the original, however colors will be reproduced correctly when it is printed. See Selecting a Destination.


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You cannot scan an image or you only get a few dots for the scanned image.


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Scanned image is too large.

Change the Destination setting. Select Screen/Web as the Destination setting. See Selecting a Destination. If you select a printer as the Destination setting, the print size will be correct, although the image may appear enlarged on the screen of some applications.


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Poor character recognition during OCR scanning.


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Version 1.00E, Copyright © 2001, SEIKO EPSON CORPORATION