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Printer Utility Window

Accessing the EPSON Printer Utility2
Using the Printer Utilities
Checking the print head nozzles
Cleaning the print head
Aligning the print head
Starting EPSON LFP Remote Panel
Using the Print Assistant function

Accessing the EPSON Printer Utility2

Follow the steps below to access the EPSON Printer Utility2.

Double-click Macintosh HD (the default installation folder).

Double-click the Applications folder.

Double-click the EPSON Printer Utility2 icon.

You can also access the EPSON Printer Utility2 window by following the steps below.

Double-click Macintosh HD (the default installation folder).

Double-click the Applications folder.

Double-click the Utilities folder.

Double-click the Printer Setup Utility.

Select Stylus Pro 3800 to access the EPSON Printer Utility2.

Click the Utility button in the Printer List window.

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Using the Printer Utilities

The EPSON printer utilities let you check the current printer status and perform printer maintenance from your computer. You can also access the User’s Guide, paper information, and the Technical Support Web Site by clicking the Print Assistant button.


Note:

Do not use the Nozzle Check, Head Cleaning, or Print Head Alignment utilities while printing is in progress; otherwise, your printout may be marred.

EPSON StatusMonitor

This utility provides information about the ink cartridges and the maintenance cartridge, as well as the printer’s status.

Nozzle Check

This utility checks the print head nozzles for clogging. Check the nozzles when you notice that print quality has declined and after cleaning the print head to confirm that the nozzles have been cleared. See Checking the print head nozzles.

If you click Auto in the Nozzle Check dialog, or select AUTO for NOZZLE CHECK from the control panel on the printer, this utility not only checks the clogging nozzles, but also cleans the print head automatically.

Head Cleaning

Use this utility to clean the print head. You may need to clean the print head if you notice that print quality has declined. See Cleaning the print head.

Print Head Alignment

Use this utility to improve the quality of your printed images. For example, if vertical lines appear out of alignment or if white or black vertical banding appears in your printed images, you can use this utility to realign the print head. See Aligning the print head.

EPSON LFP Remote Panel

Use this utility to optimize your printer. See Starting EPSON LFP Remote Panel.

Print Assistant

You can also access the User’s Guide, media information, and the Technical Support Web Site by clicking the Print Assistant button. See Using the Print Assistant function.

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Checking the print head nozzles

If you find that your printed image is unexpectedly faint or dots in the printed image are missing, you may be able to identify the problem using the Nozzle Check utility.


Note:

Do not start the Nozzle Check utility while printing is in progress; otherwise, your printout may be marred.

Make sure that several sheets of A4/Letter size or larger paper are loaded in the printer’s auto sheet feeder.

Click Nozzle Check.

Click Print if you want to visually check to see if any print head nozzles are clogged. Click Auto if you want to perform an automatic nozzle check, and if the nozzle check indicates it is necessary, perform an automatic head cleaning.

Follow the on-screen instructions to print a nozzle check pattern.

If the nozzle check shows missing dots, clean the print head. See Cleaning the print head.

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Cleaning the print head

If you find that your printed image is unexpectedly faint or dots in the printed image are missing, you may be able to solve the problem by using the Head Cleaning utility to clean the print head, which ensures that the nozzles are delivering ink properly.


Note:
  • Do not start the Head Cleaning utility while printing is in progress; otherwise, your printout may be marred.

  • To save ink, use the Nozzle Check utility first to confirm that the print head needs to be cleaned.

  • When the ink status light is flashing or on, you cannot clean the print head. Replace the appropriate ink cartridge first. See Replacing Ink Cartridges.

Make sure the printer is turned on and the ink status light is off, and that a few sheets of A4/Letter size or larger paper are loaded in the printer’s auto sheet feeder.

Click Head Cleaning.

Follow the on-screen instructions.

Click Confirmation in the Head Cleaning dialog to confirm that the head is cleaned and to reset the cleaning cycle.

If dots are still missing after cleaning, try the following:

  • Repeat this procedure three or four times, turn the printer off and let it sit overnight, and then try the print head cleaning again.

  • Select POWER CLEANING from the control panel on the printer. See POWER CLEANING. This consumes ink, so only use this cleaning when necessary.

  • Replace any ink cartridge that is old or damaged.

If the print quality remains a problem after you have tried these solutions, see Where To Get Help.

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Aligning the print head

If you see misaligned lines or black or white vertical banding on your printed image, you may be able to solve the problem by using the Print Head Alignment utility to align the print head.

Make sure that the printer is turned on, it’s in the READY state, and that a few sheets of A4/Letter size or larger Epson media are loaded in the printer’s auto sheet feeder.

Click Print Head Alignment.

Follow the on-screen instructions to align the print head.

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Starting EPSON LFP Remote Panel

You can optimize your printer by using this utility.

Make sure the printer is turned on.

Click EPSON LFP Remote Panel.

Follow the on-screen instructions. See the EPSON LFP Remote Panel on-screen help for details.

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Using the Print Assistant function

You can access the following information by clicking the Print Assistant button:

  • User’s Guide

  • Technical Support Web Site

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