Reference Guide

Troubleshooting / Printing and Copying Problems

Printout Problems Not Related to Print Quality

Incorrect or garbled characters
Incorrect margins
Inverted image
Blank pages print
Printout has smears
Printing is too slow

Incorrect or garbled characters

Clear any stalled print jobs from the Spool Manager (Windows Me/98).
See Using EPSON Spool Manager

Turn off the both CX1500 and your computer. Make sure that the USB cable is securely connected to both the CX1500 and your computer.

Check the margin settings in your application. Make sure that the margins are within the printable area of the page.

See Paper

Turn off the "Mirror Image" setting in your application. For instructions, see the online help for your application.

Check the settings on the Main menu. Make sure the settings are correct for the paper size you are using. For details, see online help.

Run the Head Cleaning utility to clear any clogged nozzles.
See Cleaning the Print Head

After trying one or more of these solutions, run a printer operation check to check your results.
See Running a printer operation check

If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.

Load and eject dry paper several times. If the problem persists, ink may have gotten into the CX1500. Wipe inside the CX1500 with a soft, clean cloth.
See Cleaning This Product

Make sure that the paper or Media Type setting in your printer software is correct.

Select Text as the Quality Option setting in your printer software. For details, see online help.

If you still haven't solved the problem, see the following:
See Increasing the Print Speed