WF-C869R User's Guide
Product Basics
Installing the Optional Cabinet and Paper Cassettes
Installing the Optional Cabinet
Installing the Optional Paper Cassette Units
Enabling the Optional Paper Cassettes - Windows
Enabling the Optional Paper Cassettes - Mac
Using the Control Panel
Control Panel Buttons and Lights
Status Icon Information
Selecting the Date and Time
Selecting Your Country or Region
Setting a Password and Locking the Control Panel
Entering Characters on the LCD Screen
Using Presets
Setting User Feature Restrictions (Access Control)
Changing LCD Screen Language
Adjusting Control Panel Sounds
Adjusting the Screen Brightness
Turning Off the Operation Time Out Setting
Preventing PC Connection via USB
Product Parts Locations
Product Parts - Front
Product Parts - Inside
Product Parts - Back
Checking for Software Updates
Using Power Saving Settings
Changing the Sleep Timer Settings
Changing the Power Off Timer Settings
Epson Connect Solutions for Smartphones, Tablets, and More
Setting Up Epson Connect Services
Using Epson Email Print
Using the Epson iPrint Mobile App
Using Epson Remote Print
Using Epson Scan to Cloud
Using AirPrint
Using Google Cloud Print
Setting Up Google Cloud Print on a Chromebook
Android Printing Using the Epson Print Enabler
Using Fire OS Printing
Using Windows 10 Mobile Printing
Using Epson Print and Scan App with Windows Tablets
Wi-Fi or Wired Networking
Wi-Fi Infrastructure Mode Setup
Selecting Wireless Network Settings from the Control Panel
Wi-Fi Direct Mode Setup
Enabling Wi-Fi Direct Mode
Wi-Fi Protected Setup (WPS)
Using WPS to Connect to a Network
Printing a Network Status Sheet
Configuring Email Server Settings
Changing or Updating Network Connections
Accessing the Web Config Utility
Changing a USB Connection to a Wi-Fi Connection
Changing a Wi-Fi Connection to a Wired Network Connection
Connecting to a New Wi-Fi Router
Disabling Wi-Fi Features
Enabling Epson Universal Print Driver (PCL) or PostScript Printing
Installing the Epson Universal Print Driver - Windows
Installing the PostScript (PS3) Printer Software - Windows
Installing the PostScript (PS3) Printer Software - Mac
Selecting PDL (Page Description Language) Settings
PDL Print Configuration Options
Selecting Printer Language and Interface Settings
Printing Language and Interface Options
Printing a PCL or PS3 (PostScript) Status Sheet
Loading Paper
Loading Paper in the Cassette
Loading Paper and Envelopes in the Rear Paper Feed Slot
Paper Loading Capacity
Double-sided Printing Capacity
Available Epson Papers
Paper or Media Type Settings - Printing Software
Selecting the Paper Settings for Each Source - Control Panel
Paper Type Settings - Control Panel
Selecting Default Paper Settings - Administrator
Selecting the Default Printer Settings
Paper Source Settings Options
Selecting the Universal Print Settings
Universal Print Settings Options
Placing Originals on the Product
Placing Originals on the Scanner Glass
Placing Originals in the Automatic Document Feeder
Copying
Copying Documents or Photos
Copying Options
Printing from a Computer
Printing with the Standard Epson Printer Software - Windows
Selecting Basic Print Settings - Windows
Paper Source Options - Windows
Print Quality Options - Windows
Multi-Page Printing Options - Windows
Selecting Double-sided Printing Settings - Windows
Double-sided Printing Options - Windows
Print Density Adjustments - Windows
Selecting Additional Layout and Print Options - Windows
Custom Color Correction Options - Windows
Image Options and Additional Settings - Windows
Header/Footer Settings - Windows
Selecting a Printing Preset - Windows
Selecting Extended Settings - Windows
Extended Settings - Windows
Printing Your Document or Photo - Windows
Locking Printer Settings - Windows
Locked Setting Options
Entering a User ID and Password for Printing
Selecting Default Print Settings - Windows
Changing the Language of the Printer Software Screens
Changing Automatic Update Options
Printing with the Epson Standard Printer Software - Mac
Selecting Basic Print Settings - Mac
Paper Source Options - Mac
Print Quality Options - Mac
Print Options - Mac
Selecting Page Setup Settings - Mac
Selecting Print Layout Options - Mac
Selecting Double-sided Printing Settings - Mac
Double-sided Printing Options and Adjustments - Mac
Managing Color - Mac
Color Matching and Color Options - Mac
Selecting Printing Preferences - Mac
Printing Preferences - Mac
Printing Your Document or Photo - Mac
Checking Print Status - Mac
Printing with the Epson Universal Print Driver - Windows
Synchronizing Printer Settings - Epson Universal Print Driver - Windows
Selecting Basic Print Settings - Epson Universal Print Driver - Windows
Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows
Selecting Maintenance Options - Epson Universal Print Driver - Windows
Extended Settings - Epson Universal Print Driver - Windows
Selecting Default Print Settings - Epson Universal Print Driver - Windows
Locking Printer Settings - Epson Universal Print Driver - Windows
Epson Universal Print Driver Locked Setting Options
Adding Network Printers - Epson Universal Print Driver - Windows
Printing with the PostScript (PS3) Printer Software - Windows
Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows
Selecting Basic Print Settings - PostScript Printer Software - Windows
Selecting Additional Layout and Print Options - PostScript Printer Software - Windows
Selecting Default Print Settings - PostScript Printer Software - Windows
Printing with the PostScript (PS3) Printer Software - Mac
Enabling the Optional Paper Cassettes - PostScript Printer Software - Mac
Selecting Basic Print Settings - PostScript Printer Software - Mac
Selecting Page Setup Settings - PostScript Printer Software - Mac
Selecting Print Layout Options - PostScript Printer Software - Mac
Sizing Printed Images - PostScript Printer Software - Mac
Managing Color - PostScript Printer Software - Mac
Printing Your Document or Photo - PostScript Printer Software - Mac
Checking Print Status - PostScript Printer Software - Mac
Cancelling Printing Using a Product Button
Scanning
Starting a Scan
Starting a Scan Using the Product Control Panel
Scanning to Email
Scanning to a Network Folder or FTP Server
Adding and Assigning Scan Jobs with Document Capture Pro or Document Capture
Control Panel Scanning Options
Starting a Scan Using the Epson Scan 2 Icon
Starting a Scan from a Scanning Program
Starting a Scan from a Smart Device
Scanning with Document Capture Pro or Document Capture
Scanning in Epson Scan 2
Additional Scanning Settings - Main Settings Tab
Additional Scanning Settings - Advanced Settings Tab
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2
Image Format Options
Scan Resolution Guidelines
Scanning Special Projects
Scanning to a SharePoint Server or Cloud Service
Scanning Multi-Page Originals as Separate Files
Entering a User ID and Password for Scanning
Creating Contacts for Scanning
Faxing
Connecting a Telephone or Answering Machine
Setting Up Fax Features
Setting Up Basic Fax Features
Using the Fax Setup Wizard
Selecting the Line Type
Setting the Number of Rings to Answer
Selecting Advanced Fax Settings
Send Settings - Fax
Print Settings - Fax
Basic Settings - Fax
Security Settings - Fax
Setting Up the Fax Utility - Windows
Setting Up Fax Features Using the Fax Utility - Mac
Setting Up Contacts and Contact Groups
Setting Up Contacts Using the Product Control Panel
Creating a Contact
Editing or Deleting a Contact
Creating a Contact Group
Editing or Deleting a Contact Group
Importing Contacts Using the Fax Utility - Windows
Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac
Sending Faxes
Sending Faxes from the Product Control Panel
Sending a Fax Using the Keypad, Contact List, or History
Fax Sending Options
Sending a Fax at a Specified Time
Sending a Fax on Demand
Sending a Stored Fax
Dialing Fax Numbers from a Connected Telephone
Sending Faxes Using the Fax Utility - Windows
Sending Faxes Using the Fax Utility - Mac
Receiving Faxes
Fax Reception
Receiving Faxes Automatically
Receiving Faxes Manually
Forwarding Received Faxes
Receiving a Fax by Polling
Viewing a Fax on the LCD Screen (Using the Fax Box)
Selecting Received Fax Options Using the Fax Utility - Windows
Checking Fax Status
Printing Fax Reports
Fax Report Options
Using External USB Devices with Your Product
Connecting a USB Device
USB Device Photo File Specifications
Disconnecting a USB Device
Viewing and Printing from the LCD Screen
Printing JPEG Photos
Printing TIFF and PDF Files
Print Setting Options - Device Mode
Transferring Files on a USB Device
Setting Up File Sharing for File Transfers from Your Computer
Transferring Files from a USB Device to Your Computer
Replacing Ink Supply Units (Ink Packs), Maintenance Boxes, and Cassette Rollers
Check Ink and Maintenance Box Status
Checking Ink Status on the LCD Screen
Checking Ink and Maintenance Box Status - Windows
Checking Ink and Maintenance Box Status - Mac
Purchase Epson Ink Packs and Maintenance Boxes
Ink Supply Unit (Ink Pack) Part Numbers
Removing and Installing Ink Packs
Printing with Black Ink and Expended Color Ink Packs
Printing with Expended Color Ink Packs - Windows
Conserving Low Black Ink with Windows
Replacing the Maintenance Box
Replacing the Rollers for Paper Cassette 1
Replacing the Rollers for Paper Cassettes 2 to 4
Resetting the Roller Counter on the LCD Screen
Adjusting Print Quality
Print Head Maintenance
Print Head Nozzle Check
Checking the Nozzles Using the Product Control Panel
Checking the Nozzles Using a Computer Utility
Print Head Cleaning
Cleaning the Print Head Using the Product Control Panel
Cleaning the Print Head Using a Computer Utility
Print Quality Adjustment
Adjusting the Print Quality Using the Product Control Panel
Adjusting the Quality for Each Paper Type
Cleaning the Paper Guide
Cleaning and Transporting Your Product
Cleaning Your Product
Transporting Your Product
Solving Problems
Product Status Messages
Job Status Error Codes
Running a Product Check
Resetting Control Panel Defaults
Solving Setup Problems
Product Does Not Turn On or Off
Noise After Ink Installation
Software Installation Problems
Solving Network Problems
Product Cannot Connect to a Wireless Router or Access Point
Network Software Cannot Find Product on a Network
Product Does Not Appear in Mac Printer Window
Cannot Print Over a Network
Cannot Scan Over a Network
Solving Copying Problems
Product Makes Noise, But Nothing Copies
Product Makes Noise When It Sits for a While
Originals Do Not Feed From the Automatic Document Feeder
Solving Paper Problems
Paper Feeding Problems
Paper Jam Problems in the Front Cover (A)
Paper Jam Problems in the Rear Paper Feed Slot (B1)
Paper Jam Problems in the Cassette (C1/C2/C3/C4)
Paper Jam Problems in the Rear Cover 1 (D1)
Paper Jam Problems in the Rear Cover (E) of the Optional Paper Cassette Unit
Document Jams in the Automatic Document Feeder (F)
Paper Ejection Problems
Solving Problems Printing from a Computer
Nothing Prints
Product Icon Does Not Appear in Windows Taskbar
Printing is Slow
Solving PostScript Printing Problems
Nothing Prints Using the PostScript Printing Software
Documents Print Incorrectly Using the PostScript Printing Software
Accessing Printer Properties - PostScript - Windows
Solving Page Layout and Content Problems
Inverted Image
Too Many Copies Print
Blank Pages Print
Incorrect Margins on Printout
Incorrect Characters Print
Incorrect Image Size or Position
Slanted Printout
Solving Print Quality Problems
White or Dark Lines in Printout
Blurry or Smeared Printout
Faint Printout or Printout Has Gaps
Grainy Printout
Incorrect Colors
Solving Scanning Problems
Scanning Software Does Not Operate Correctly
Cannot Start Epson Scan 2
Solving Scanned Image Quality Problems
Image Consists of a Few Dots Only
Line of Dots Appears in All Scanned Images
Straight Lines in an Image Appear Crooked
Image is Distorted or Blurry
Image Colors are Patchy at the Edges
Image is Too Dark
Back of Original Image Appears in Scanned Image
Ripple Patterns Appear in an Image
Scanned Image Colors Do Not Match Original Colors
Scanned Image Edges are Cropped
Solving Faxing Problems
Cannot Send or Receive Faxes
Cannot Receive Faxes with a Telephone Connected to Your Product
Fax Memory Full Error Appears
Sent Fax Quality is Poor
Sent Fax is Received in an Incorrect Size
Received Fax Quality is Poor
Received Fax is Not Printed
Solving USB Device Problems
Cannot View or Print from a USB Device
Cannot Save Files on a USB Device
Cannot Transfer Files To or From a USB Device
Uninstall Your Product Software
Uninstalling Product Software - Windows
Uninstalling Product Software - Mac
Where to Get Help
Technical Specifications
Windows System Requirements
Mac System Requirements
Paper Specifications
Printable Area Specifications
Scanning Specifications
Automatic Document Feeder (ADF) Specifications
Fax Specifications
Ink Pack Specifications
Dimension Specifications
Electrical Specifications
Environmental Specifications
Interface Specifications
External USB Device Specifications
Network Interface Specifications
Safety and Approvals Specifications
PS3 Mode Fonts
PCL Mode Fonts (URW)
Symbol Sets
Notices
Important Safety Instructions
General Product Safety Instructions
Optional Cabinet Safety Instructions
Ink Pack Safety Instructions
Wireless Connection Safety Instructions
LCD Screen Safety Instructions
Telephone Equipment Safety Instructions
FCC Compliance Statement
Binding Arbitration and Class Waiver
Trademarks
Copyright Notice
libTIFF Software Acknowledgment
A Note Concerning Responsible Use of Copyrighted Materials
Default Delay Times for Power Management for Epson Products
Copyright Attribution