Printer Operation Status screen

Navigation: Epson Cloud Solution PORT home screen > GO TO DASHBOARD > Printer Operation Status.

Displays the following information for each registered printer:

Current operating rate of all monitored printers and the number of printable units
Total hourly print volume for all printers on the previous day and the current day
All printer operation rates on that day and the total print volume
Individual printer operation rate, error/warning information, and print volume

Note:

Some printers cannot record print history. Therefore, the areas related to the printer's print history, such as operating results, graphs, and reports, may not be displayed. In addition, the values may not be reflected in the operating results and reports of all printers.

Item			Description
A	Breadcrumbs		Displays the path from the Portal Dashboard Home screen to the displayed screen.
B	Title		Displays the screen title.
C	Groups		Select the group of printers you want to display.
D	Unit		Select the unit you want to display, such as graphs and statistical data.
E	Time display		Displays the current time.
F	Total Printers	Click the title line to show or hide Total Printers.
F		Operation Status	The current operating rate for all printers and the number of available printers.
G		Total Print Area	Displays the total hourly print volume for all printers on the previous day and the current day.
H		Operation Results	Displays the operating rate for all printers and the total print volume.
I	Status		Displays individual printer operation rates, print volume, and error/warning information for each printer.

The information displayed is updated at the following time intervals:

Every 15 seconds: F. Operation Status, I. Status
Every 5 minutes: G. Total Print Area, H. Operation Results

Note:

Information is updated starting from the time Production Monitor starts.
When running Production Monitor in multiple windows, different values may be displayed depending on the difference in the update timing of each window.

C. Groups

You can filter the displayed printers by groups. Click this setting and select the group you want to display from the drop-down menu. Select [All] to display all printers.

You can click > Configuration Manager > Printer List to set up groups.

D. Unit

You can select the unit you want to display in the graph. Click this setting and select the unit you want to display from the drop-down menu.

Number of Jobs: Set the number of print jobs sent from the printer as the unit.
m: Set the length (m) of the paper used in the print job as the unit.
m²: Set the area (m²) of paper used in the print job as the unit.
ft: Set the length (ft) of the paper used in the print job as the unit.
ft²: Set the area (ft²) of paper used in the print job as the unit.
Sheets: Set the number (Sheets) of the paper used in the print job as the unit.
imp.: View the actual print job.

G. Operation Status

The operating status for monitored printers is displayed in a donut chart.

Printing: Printing or canceling a print job.
Ready: Waiting to print (includes printers in sleep mode).
Error: A normal error such as running out of ink or paper, or a fatal error has occurred.
Other: Other statuses, such as under maintenance.

Available: The number of printers that are available for printing is displayed with the total number of monitored printers as the denominator.

H. Total Print Area

You can check the print volume for all printers on the previous day and for the current day by the hour.

Bar graph: Displays the print volume printed for that day.
Line chart: Displays the print volume printed for the previous day.

The vertical and horizontal axes have the following meanings:

Vertical axis: The unit you set in Unit.
Horizontal axis: 1 hour. The left edge is 0 and the right edge is 23.

Hover over each bar in the bar graph or on the line chart to check the print amount at the displayed time.

I. Operation Results

Displays the following:

Number of Print Jobs: Displays the number of print jobs sent from the printer.
Total Print Area: Displays the amount of paper for the print job in the unit you selected. Also, the item name display changes according to the specified unit. It is not displayed when Number of Jobs is selected as the unit.
Operating Rate/Throughput: Displays the operating rate for all monitored printers in a donut chart. Displays the throughput when imp. is selected as the unit.

J. Status

You can check a status summary for each monitored printer.

Item		Description
Change View		Click to switch between different views in the following order: Large tiles (display all printers): Displays all of the components for printers being monitored in order of the printer display name as large tiles. Large tiles (display active printers): Displays the components for printers that are printing or for which an error has occurred as large tiles. Printers with statuses that require attention, such as errors and warnings, are displayed as a priority. If multiple printers have the same status, they are listed in order of the printer display name. Small tiles (display all printers): All monitoring printer status are listed in order of the printer display name as small tiles. Small tiles (display active printers): Displays the status for printers in small tile. Printers with statuses that require attention, such as errors and warnings, are displayed as a priority. If multiple printers have the same status, they are listed in order of the printer display name.
Components	Status	Printing: Printing or canceling a print job. Ready: Waiting to print (includes printers in sleep mode). Error: A normal error such as running out of ink or paper, or a fatal error has occurred. Other: Other statuses, such as under maintenance.
	Printer Name	Displays the printer serial number or registered name. If you want to change the printer name, click > Configuration Manager, select a printer from the Printer List > Edit. If you do not change the name, the serial number is displayed.
	Printer Information	Error information: Displays an error icon if an error has occurred. If there are multiple errors, the highest priority error icon is displayed. Warning information: Displays a warning icon when a warning has occurred. If there are multiple warnings, the highest priority warning icon is displayed. Operation information: Displays the operation rate information for each printer except for printers that are in error or offline status. Job information: Displays the name of the job currently being executed when printing. If the job name cannot be acquired, or the job name consists of one space, "-----" is displayed.