AM-C4000/AM-C5000/AM-C6000 User's Guide

AM-C4000/AM-C5000/AM-C6000 User's GuideProduct BasicsProduct Parts LocationsProduct Parts - Front and InsideProduct Parts - BackProduct Parts - OptionsOptional Accessories and Replacement PartsUsing the Control PanelControl Panel Buttons and LightsStatus Icon InformationGuide to the Home ScreenEntering Characters on the LCD ScreenSelecting the Date and TimeSelecting Your Country or RegionChanging LCD Screen LanguageAdjusting Control Panel SoundsTurning Off the Operation Time Out SettingAdjusting the Screen BrightnessChecking the Print CounterUsing PresetsChecking for Software UpdatesUsing Power Saving SettingsChanging the Sleep Timer SettingsChanging the Power Off Timer SettingsEpson Connect Solutions for Smartphones, Tablets, and MoreSetting Up Epson Connect ServicesUsing Epson Email PrintUsing Epson Remote PrintUsing Epson Scan to CloudUsing the Epson Smart Panel Mobile AppUsing AirPrintAndroid Printing Using the Epson Print EnablerUsing the Mopria Print ServiceWi-Fi or Wired NetworkingNetwork Security RecommendationsWi-Fi Infrastructure Mode SetupSelecting Wireless Network Settings from the Control PanelWi-Fi Direct Mode SetupEnabling Wi-Fi Direct ModeModifying the Wi-Fi Direct Network Name or PasswordWi-Fi Protected Setup (WPS)Using WPS to Connect to a NetworkPrinting a Network Status SheetPrinting a Network Connection ReportNetwork Connection Report Codes and MessagesEnabling Epson Universal Print Driver (PCL) or PostScript PrintingInstalling the Epson Universal Print Driver - WindowsInstalling the PostScript (PS3) Printer Software - WindowsInstalling the PostScript (PS3) Printer Software - MacSelecting PDL (Page Description Language) SettingsPDL Print Configuration OptionsSelecting Printer Language and Interface SettingsPrinting Language and Interface OptionsPrinting a PCL or PS3 (PostScript) Status SheetLoading PaperLoading Paper in the Cassettes and Paper TrayPaper Loading OrientationUsing the Optional Paper Cassette LockPaper Loading CapacityDouble-sided PrintingCompatible Epson Papers (U.S. and Canada)Compatible Epson Papers (Latin America)Paper or Media Type Settings - Printing SoftwareSelecting the Paper Settings for Each Source - Control PanelPaper Type Settings - Control PanelSelecting Default Paper Settings - AdministratorSelecting the Default Printer SettingsPaper Source Settings OptionsSelecting the Universal Print SettingsUniversal Print Settings OptionsPlacing Originals on the ProductPlacing Originals on the Scanner GlassPlacing Originals in the Automatic Document FeederCopyingCopying Documents or PhotosCopying Special OriginalsCopying, Sorting, and Creating BookletsCopying and Creating BookletsCopying and Creating Finished BookletsCreating Folded, Stapled, or Punched CopiesStacking Copies Using OrientationStacking Copies Using OffsetInserting SlipsheetsCopying OptionsSaving Groups for CopyingEditing or Deleting a Saved Group for CopyingOmitting Red Characters in Originals When CopyingPrinting from a ComputerPrinting with the Standard Epson Printer Software - WindowsSynchronizing Printer Settings for Optional Units - WindowsSelecting Basic Print Settings - WindowsPaper Source Options - WindowsMulti-Page Printing Options - WindowsSelecting Double-sided Printing Settings - WindowsDouble-sided Printing Options - WindowsSelecting Finishing Options - WindowsFinishing Options - WindowsUsing the Manual StaplerSelecting Additional Print Options - WindowsCustom Color Correction Options - WindowsImage Options and Additional Settings - WindowsHeader/Footer Settings - WindowsSelecting a Printing Preset - WindowsSelecting Extended Settings - WindowsExtended Settings - WindowsPrinting Your Document - WindowsPrinting Slip Sheets and Chapter PapersSaving Print Set Groups - WindowsEditing or Deleting a Saved GroupLocking Printer Settings - WindowsLocked Setting OptionsEntering a User ID and Password for PrintingSelecting Default Print Settings - WindowsChanging the Language of the Printer Software ScreensChanging Automatic Update OptionsPrinting with the Epson Standard Printer Software - MacSelecting Basic Print Settings - MacPaper Source Options - MacSelecting Page Setup Settings - MacSelecting Print Layout Options - MacSelecting Double-sided Printing Settings - MacDouble-sided Printing Options and Adjustments - MacManaging Color - MacColor Matching and Color Options - MacSelecting Finishing Options - MacFinishing Options - MacSelecting Printing Preferences - MacPrinting Preferences - MacPrinting Your Document - MacChecking Print Status - MacPrinting with the Epson Universal Print Driver - WindowsSynchronizing Printer Settings - Epson Universal Print Driver - WindowsSelecting Print Settings - Epson Universal Print Driver - WindowsSelecting Default Print Settings - Epson Universal Print Driver - WindowsLocking Printer Settings - Epson Universal Print Driver - WindowsEpson Universal Print Driver Locked Setting OptionsAdding Network Printers - Epson Universal Print Driver - WindowsPrinting with the PostScript (PS3) Printer Software - WindowsSelecting Basic Print Settings - PostScript Printer Software - WindowsSelecting Default Print Settings - PostScript Printer Software - WindowsPrinting with the PostScript (PS3) Printer Software - MacSelecting Basic Print Settings - PostScript Printer Software - MacPrinting from a Smartphone or TabletCancelling Printing Using the Product Control PanelScanningStarting a ScanStarting a Scan Using the Product Control PanelScanning to EmailScanning to a Memory DeviceScanning to the CloudScanning to the Product's Hard DriveScanning to a Connected ComputerSetting Up a WSD Port (Windows 7)Control Panel Scanning OptionsSetting Up and Scanning to a Network Folder or FTP ServerCreating a Shared Network FolderRegistering Contacts for Network Folder or FTP Scanning - Web ConfigRegistering Contacts for Email, Network, or FTP Scanning - Control PanelScanning to a Network Folder or FTP ServerStarting a Scan Using the Epson Scan 2 IconStarting a Scan from a Scanning ProgramStarting a Scan from a Smartphone or TabletScanning with Document Capture Pro or Document CaptureScanning with Simple Scan in Document Capture Pro - WindowsScanning with Job Scan in Document Capture Pro - WindowsAdding and Assigning Scan Jobs with Document Capture Pro - WindowsScanning with Document Capture - MacScanning in Epson Scan 2Additional Scanning Settings - Main Settings TabAdditional Scanning Settings - Advanced Settings TabSaving Scanned Documents as a Searchable PDF Using Epson Scan 2Image Format OptionsScan Resolution GuidelinesScanning Special ProjectsScanning to a SharePoint Server or Cloud Service - WindowsScanning Multi-Page Originals as Separate Files - WindowsEntering a User ID and Password for ScanningFaxingConnecting a Telephone or Answering MachineSetting Up Fax FeaturesSetting Up Basic Fax FeaturesUsing the Fax Setup WizardSelecting the Line TypeSetting the Number of Rings to AnswerSelecting Advanced Fax SettingsBasic Settings - FaxSend Settings - FaxReceive Settings - FaxReport Settings - FaxSecurity Settings - FaxSetting Up the Fax Utility - WindowsSetting Up Contacts and Contact GroupsCreating a ContactEditing or Deleting a ContactCreating a Contact GroupEditing or Deleting a Contact GroupSending FaxesSending Faxes from the Product Control PanelSending a Fax Using the Keypad, Contact List, or HistoryFax Sending OptionsSending a Fax at a Specified TimeSending a Fax on Demand (Polling Send/Box)Sending a Fax on Demand (Bulletin Board Box)Sending a Stored FaxDialing Fax Numbers from a Connected TelephoneSending Faxes Using the Fax Utility - WindowsSending Faxes Using the Fax Utility - MacSending IP Faxes Using the Control PanelIP Fax Destination ExamplesReceiving FaxesFax ReceptionReceiving Faxes AutomaticallyReceiving Faxes ManuallyForwarding Received FaxesViewing a Fax on the LCD Screen (Using the Fax Box)Receiving a Fax by PollingChecking Fax StatusPrinting Fax ReportsFax Report OptionsUsing External USB Devices with Your ProductConnecting a USB DeviceViewing and Printing from the LCD ScreenPrinting JPEG PhotosPrint Setting Options - JPEG ModePrinting TIFF and PDF FilesPrint Setting Options - TIFF ModePrint Setting Options - PDF ModeTransferring Files on a USB DeviceSetting Up USB Device AccessUsing Your Product's Internal StorageStorage Folder TypesCreating Shared FoldersPrinting a Stored FileSaving Groups for Printing from StorageEditing or Deleting a Saved GroupSaving Stored Files to an External USB DeviceEmailing Stored FilesSaving Stored Files to a Network FolderSaving Stored Files to Cloud ServicesStorage Menu OptionsSearching for Folders and FilesDeleting Folders and Files from StorageChanging the Storage Period of FilesRestricting Shared Folder AccessReplacing Ink Cartridges, Maintenance Boxes, and Cassette RollersInk Safety PrecautionsCheck Cartridge and Maintenance Box StatusChecking Ink Status on the LCD ScreenChecking Ink and Maintenance Box Status with WindowsChecking Cartridge and Maintenance Box Status - MacReplacing Ink Cartridges and Maintenance BoxesPurchase Epson Ink Cartridges and Maintenance BoxInk Cartridge and Maintenance Box Part NumbersRemoving and Installing Ink CartridgesReplacing the Maintenance BoxReplacing the Paper Feed RollersReplacing the Optional Staple CartridgeAdjusting Print QualityPrint Head MaintenanceChecking the Nozzles Using the Product Control PanelCleaning the Print Head Using the Product Control PanelAutomatically Cleaning the Print Head Using the Product Control PanelCleaning and Transporting Your ProductCleaning Your ProductCleaning the Scanner GlassCleaning the Automatic Document FeederMoving or Transporting Your ProductSolving ProblemsViewing the Help ScreenProduct Status MessagesJob Status Error CodesRunning a Product CheckResetting Control Panel DefaultsSolving Setup ProblemsProduct Does Not Turn On or OffNoise After Ink InstallationSoftware Installation ProblemsSolving Network ProblemsProduct Cannot Connect to a Wireless Router or Access PointNetwork Software Cannot Find Product on a NetworkWireless Network Connection is Unstable on a MacUSB Connection ProblemsUSB 3.0 Connection is Unstable When Using a USB 2.0 CableWired Network Connection Becomes UnstableProduct Does Not Appear in Mac Printer WindowCannot Print Over a NetworkCannot Scan Over a NetworkSolving Network Security ProblemsCannot Create the Secure IPP Printing PortCannot Update a Certificate or Create a CSRCannot Import a Digital CertificateDeleted a CA-signed CertificateDigital Certificate Warning MessagesSolving Copying ProblemsProduct Cannot CopyProduct Makes Noise, But Nothing CopiesProduct Makes Noise When It Sits for a WhileSolving Copy Quality ProblemsCopies Have Incorrect or Faint ColorsPosition, Size, or Margins of Copies are IncorrectSolving Paper ProblemsPaper Feeding ProblemsOriginals Do Not Feed From the Automatic Document FeederPaper Jam ProblemsPaper Ejection ProblemsSolving Problems Printing from a ComputerNothing PrintsProduct Icon Does Not Appear in Windows TaskbarPrinting is SlowSolving Page Layout and Content ProblemsInverted ImageToo Many Copies PrintBlank Pages PrintIncorrect Margins on PrintoutIncorrect Characters PrintIncorrect Image Size or PositionSlanted PrintoutSolving Print Quality ProblemsWhite or Dark Lines in PrintoutBlurry or Smeared PrintoutFaint Printout or Printout Has GapsGrainy PrintoutIncorrect ColorsSolving Scanning ProblemsScanning Software Does Not Operate CorrectlyCannot Start Epson Scan 2Solving Scanned Image Quality ProblemsImage Consists of a Few Dots OnlyLine of Dots Appears in All Scanned ImagesStraight Lines in an Image Appear CrookedScanned Image Quality ProblemsImage Colors are Patchy at the EdgesRipple Patterns Appear in an ImageScanned Image Edges are CroppedSolving Faxing ProblemsCannot Send or Receive FaxesCannot Receive Faxes with a Telephone Connected to Your ProductFax Memory Full Error AppearsFax Quality is PoorSent Fax is Received in an Incorrect SizeReceived Fax is Not PrintedSolving USB Device ProblemsCannot View or Print from a USB DeviceCannot Save Files on a USB DeviceCannot Transfer Files To or From a USB DeviceUninstall Your Product SoftwareUninstalling Product Software - WindowsUninstalling Product Software - MacWhere to Get Help (U.S. and Canada)Where to Get Help (Latin America)Administering Your ProductAccessing the Web Config UtilityChanging the Administrator Password in Web ConfigConfiguring Product SettingsChecking Status InformationManaging the Network ConnectionNetwork SettingsSetting Control Panel OptionsLocking Individual SettingsUsing an Email ServerConfiguring an Email ServerEmail Server SettingsChecking the Email Server ConnectionSending Email NotificationsUsing an LDAP ServerConfiguring the LDAP Server and Selecting Search SettingsLDAP Server SettingsLDAP Search SettingsLDAP Connection Report MessagesAdjusting Power Saving SettingsAdjusting Control Panel SoundsErasing Hard Drive DataImporting and Exporting Product SettingsExporting Settings Using Web ConfigImporting Settings Using Web ConfigUpdating Firmware Using Web ConfigSynchronizing the Date and Time with a Time ServerClearing the Internal MemoryAdjusting the Contact List View OptionsPowering Off or Rebooting the Product RemotelyRestoring Default Product SettingsAdjusting the Control Panel LayoutConfiguring Security SettingsConnecting an Authentication DeviceRestricting Features Available for UsersUser Feature RestrictionConfiguring User Feature RestrictionsDisabling the External InterfaceSetting Up Password EncryptionRestoring the Password Encryption KeyWorking with Audit LogsSetting a Password PolicyRestricting Application AccessRestricting PDL File OperationsEnabling Program Verification on Start UpRestricting Domain AccessUsing Your Product on a Secure NetworkConfiguring Protocols and Services in Web ConfigProtocol SettingsConfiguring SSL/TLS CommunicationConfiguring SSL/TLS SettingsConfiguring a Server Certificate for the ProductConfiguring IPsec/IP FilteringAbout IPsec/IP FilteringConfiguring the Default IPsec/IP Filtering PolicyConfiguring the Group IPsec/IP Filtering PoliciesIPsec/IP Filtering Policy SettingsIPsec/IP Filtering Configuration ExamplesConfiguring an IPsec/IP Filtering CertificateConnecting the Product to an IEEE 802.1X NetworkConfiguring an IEEE 802.1X NetworkIEEE 802.1X Network SettingsConfiguring a Certificate for an IEEE 802.1X NetworkIEEE 802.1X Network StatusConfiguring S/MIME SettingsConfiguring S/MIME Basic SettingsS/MIME SettingsConfiguring a Certificate for S/MIMEUsing a Digital CertificateAbout Digital CertificationObtaining and Importing a CA-signed CertificateCSR Setup SettingsCSR Import SettingsDeleting a CA-signed CertificateUpdating a Self-signed CertificateImporting a CA CertificateDeleting a CA CertificateSetting Up Universal Print (Microsoft)Using Epson Device Admin Configuration SoftwareTechnical SpecificationsWindows System RequirementsMac System RequirementsPaper SpecificationsPrintable Area SpecificationsScanning SpecificationsAutomatic Document Feeder (ADF) SpecificationsFax SpecificationsInk Cartridge SpecificationsDimension SpecificationsElectrical SpecificationsEnvironmental SpecificationsInterface SpecificationsExternal USB Device SpecificationsStorage SpecificationsNetwork Interface Specifications (U.S. and Canada)Network Interface Specifications (Latin America)Safety and Approvals Specifications (U.S. and Canada)Safety and Approvals Specifications (Latin America)Staple Finisher SpecificationsInner Finisher SpecificationsSuper G3/G3 Multi Fax Board Specifications10/100/1000 Base-T Ethernet SpecificationsInner Tray SpecificationsHigh-Capacity Unit SpecificationsOptional Dual Cassette SpecificationsHDD SpecificationsNoticesImportant Safety InstructionsGeneral Product Safety InstructionsInk Cartridge Safety InstructionsWireless Connection Safety InstructionsLCD Screen Safety InstructionsTelephone Equipment Safety InstructionsFCC Compliance StatementBinding Arbitration and Class WaiverTrademarksCopyright NoticelibTIFF Software AcknowledgmentA Note Concerning Responsible Use of Copyrighted MaterialsDefault Delay Times for Power Management for Epson ProductsCopyright Attribution