Problems and Solutions


Setup and Software Installation

Note: It's a good idea to check EPSON's web site periodically for possible updates to your software. Visit http://support.epson.com and check the section for your product to see if there is new software available for downloading to your computer.

The EPSON Stylus CX3200 makes noise after ink cartridge installation.

You cancelled software installation or connected the EPSON Stylus CX3200 at the wrong time.

Your EPSON software may be incorrectly installed. See Uninstalling EPSON Stylus CX3200 Software to uninstall your software. Make sure you carefully follow the steps on your Start Here sheet or in the Macintosh Software Installation booklet when you reinstall your software. You need to connect the Stylus CX3200 at the correct time.

You're having problems installing the software.

Printing and Copying

Only the On light is on, but nothing prints.

It sounds like the EPSON Stylus CX3200 is printing, but nothing prints.

Your EPSON Stylus CX3200 makes noise when you turn it on.

Your EPSON Stylus CX3200 is performing routine maintenance.

Printing or copying is too slow.

Make sure your system meets the requirements listed in System Requirements. If you're printing a high-resolution image, you need more than the minimum requirements. You may also need to:

For the fastest printing:

The margins are incorrect.

The printer prints blank pages.

Scanning

Your system doesn't recognize the EPSON Stylus CX3200.

Make sure your Stylus CX3200 is connected to your computer and plugged into a power source.

The fluorescent lamp isn't on.

The EPSON Stylus CX3200 doesn't scan.

The EPSON Stylus CX3200 scanning software doesn't work properly.

Paper

Too many copies are printing.

Make sure that the Copies setting in your printer software and/or printing software aren't set for multiple copies.

Paper doesn't feed correctly or jams in the printer.

Paper doesn't eject fully or is wrinkled.

Print Quality

You see banding (light lines).

Your printout is blurry or smeared.

Your printout is faint or has gaps.

Your printout is grainy.

You see wrong or missing colors.

Miscellaneous Printing

You see incorrect characters.

The image size or position is incorrect.

Make sure the paper and/or layout options are set correctly. Click the ? or Help button on your printer settings window for more information.

The image is inverted, as if viewed in a mirror.

Scan Quality

Your scanned image is blurry or distorted.

Your image is too dark.

Only part of the image is scanned.

The image does not look the same as the original.

The scanner doesn't recognize your image type when scanning in Full Auto mode.

Try scanning the image again. If that doesn't work, scan in Manual mode. See Advanced Scanning for instructions.

The file size is too big.

Adjust your scan settings. Try selecting a lower resolution (dpi), saving the file in a different format, or scan only part of the image. 300 dpi is typically an adequate resolution for images that will be printed.

The printed image is larger or smaller than the original size.

You have changed the resolution or scaled your image. The image size settings in your software determine the size of the printed image.

A dotted line appears in the image.