Contents

Updating Firmware Using a USB Storage Device

You can update the projector's firmware using a USB storage device.

  • Responsibility for updating the firmware lies with the customer. If a firmware update fails due to problems such as a power failure or communication problems, a fee will be charged for any necessary repairs.

  • When updating the firmware using a USB storage device, you must set Log Save Destination to Internal Memory.

    Extended > Operation > Advanced > Log Save Destination

  1. Download the projector firmware file from the Epson Web site.

    Visit epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Latin America) and search for your product.

  2. Copy the downloaded firmware file to the root folder (highest folder in the hierarchy) of the USB storage device.

    • The USB storage device must be formatted in FAT format.

    • Do not copy any other files to the USB storage device.

    • Do not change the firmware's file name. If the file name is changed, the firmware update will not start.

    • Check that the firmware file you copied is the correct file for your projector model. If the firmware file is not correct, the firmware update will not start.

  3. Connect the USB storage device to the projector's USB-A port.

    Connect the USB storage device directly to the projector. If the USB storage device is connected using a USB hub, the firmware update may not be applied correctly.

  4. Press the Menu button, select the Info menu, and press Enter.

  5. Select Firmware Update and press Enter.

    During the network firmware update, you cannot select Firmware Update. Even if you can select it, the projector update will not start even if you select Yes from Update by USB. Wait until the network firmware update is complete before updating the projector.

  6. Select Update by USB and press Enter.

  7. Select Yes to start the firmware update.

    The Firmware Update screen is displayed.
  8. Select List update and press Enter.

  9. Select the file listed and press Enter.

  10. Select Transfer and press Enter to start the firmware update.

    • Do not disconnect the power cord from the projector while the firmware is updating. If the power cord is disconnected, the projector may not start correctly.

    • Do not disconnect the USB storage device from the projector while the firmware is updating. If the USB storage device is disconnected, the update may not be applied correctly.

    All of the projector's indicators start flashing and the firmware update starts.
  11. Once the update is complete, Reboot is displayed. Select Reboot and press Enter.

When the update finishes, check the projector's Info menu to make sure that the Version information has been updated to the correct firmware version.

  • When all indicators flash rapidly, the firmware update may have failed. Disconnect the power cord from the projector, and then reconnect it to the projector. If the indicators continue to flash even after reconnecting the power cord, remove the power plug from the electrical outlet and contact Epson.

  • If the firmware update fails due to a timeout or other issues, check the following.

    • Make sure there is enough free space on the USB storage device.

    • Make sure the USB storage device is not write-protected.