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Solutions to Projector Power or Shut-Off Problems

If the projector does not turn on when you press the power button or it turns off unexpectedly, try the following solutions:

  • Make sure the power cord is securely connected to the projector and to a working electrical outlet.

  • If the power button on the remote control does not turn on the projector, check its batteries and make sure at least one of the remote receivers are available in the Remote Receiver setting in the projector's Settings menu.

  • The projector's buttons may be locked for security. Unlock the buttons in the Control Panel Lock setting or use the remote control to turn on the projector.

    Settings > Lock Setting > Control Panel Lock

  • If the projector's lamp turns off unexpectedly, it may have entered sleep mode after a period of inactivity. Perform any operation to wake the projector. To turn off sleep mode, select Off as the Sleep Mode setting in the projector's ECO menu.

  • If the projector's lamp turns off unexpectedly, the A/V mute timer may be enabled. To turn off the A/V mute timer, select Off as the A/V Mute Timer setting in the projector's ECO menu.

  • If the projector's lamp turns off unexpectedly, the lens cover timer may be enabled. To turn off the lens cover timer, select Off as the Lens Cover Timer setting in the projector's ECO menu.

  • If the projector's lamp turns off, the status indicator is flashing, and the temp (temperature) indicator is lit, the projector has overheated and turned off.

  • The cooling fans may run in standby status depending on the projector settings. Also, when the projector wakes from standby status, the fans may cause an unexpected noise. This is not a malfunction.

  • The power cord may be defective. Disconnect the cord and contact Epson for help.