Solutions When No Image Appears

If no image appears, try the following solutions:

  • Press the Blank button on the remote control to see if the image was temporarily turned off.

  • Make sure all necessary cables are securely connected and the power is on for the projector and connected video sources.

  • Connect the video source directly to the projector.

  • If you are projecting from a streaming media player, make sure it is powered by the power supply USB cable on the projector.

  • Make sure the connected device meets the HDMI CEC standard. See the documentation supplied with the device for more information.

  • If you are projecting from a laptop computer, make sure it is set up to display on an external monitor.

  • Press the projector's power button to wake it from standby or sleep mode. Also, check if the connected computer is in sleep mode or displaying a blank screen saver.

  • If the projector does not respond when you press the control panel buttons, the buttons may be locked for security. Unlock the buttons from the Control Panel Lock or Child Lock setting in the projector's Management menu, or use the remote control to turn on the projector.

  • If the projector does not respond when you press any buttons on the projector, an internal error may have occurred in the projector. Contact Epson for help.

  • Adjust the Brightness setting in the projector's Image menu for individual image colors.

  • Adjust the brightness of your projector's light source.

    Operation > Light Source Brightness Control

  • Make sure the Messages setting is set to On in the projector's Display menu.

  • The projector may not be able to project copyrighted videos that you play back on a computer. For more details, see the manual supplied with the computer.

  • For images projected with Windows Media Center, reduce the screen size from full screen mode.

  • For images projected from applications using Windows DirectX, turn off DirectX functions.