Solutions When "Not Supported" Message Appears

If the message Not supported is displayed, try the following solutions:

Make sure the correct input signal is selected in the projector's Signal I/O menu.
Make sure the computer's display resolution does not exceed the projector's resolution and frequency limits. If necessary, select a different display resolution for your computer.
If you are projecting from an HDMI source, change the HDMI IN EQ Level setting in the projector's Signal I/O menu. After changing the setting, you may need to restart the projector. Follow the on-screen instructions.
If you are projecting using a thumb-sized media streaming device, set the HDMI IN EQ Level setting to Auto in the projector's Signal I/O menu. If a problem occurs, change the setting.