Solutions to Problems with the Remote Control

If the projector does not respond to remote control commands, try the following solutions:

Check that the remote control batteries are installed correctly and have power. If necessary, replace the batteries.
Make sure you are operating the remote control within the reception angle and range of the projector.
Make sure the projector is not warming up or shutting down.
Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release the button to wake the remote control up.
Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the projector's remote receivers. Dim the lights or move the projector away from the sun or interfering equipment.
Make sure at least one of the remote receivers are available in the Remote Receiver setting in the projector's Installation menu.
If the Remote Receiver setting is disabled, hold down the Menu button on the remote control for at least 15 seconds to reset the setting to its default.
If you lose the remote control, you can order another one from Epson.