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Solutions When Network Alert E-Mails are not Received

If you do not receive an e-mail alerting you to problems with a projector over the network, try the following solutions:

  • Make sure the projector is turned on and connected to the network correctly. (If an error shuts down the projector, the e-mail may not be delivered.)

  • Make sure you set up the projector e-mail alert settings correctly in the projector's network Notifications menu or in the network software.

  • Set the Standby Mode setting to Communication On so that the network software can monitor the projector in standby mode.

    ECO > Standby Mode