Solutions When Only a Partial Image Appears

If only a partial computer image appears, try the following solutions:

Make sure you selected the correct Screen Type setting in the projector's Installation menu for the screen you are using.
If there are margins between the edge of the image and the projected screen frame, adjust the position of the image.
Make sure the Scale setting is turned off in the projector's Image menu.
Try adjusting the image position using the Screen Position setting.
Installation > Screen Position
Change the Aspect setting in the projector's Image menu to select a different image aspect ratio.
Change the Blanking setting in the projector's Installation menu so that the image appears as you expect.
If you zoomed into or out of the image using the E-Zoom buttons, press the Esc button to return to the original image size.
Check your computer display settings to disable dual display and set the resolution within the projector's limits.
Check the resolution assigned to your presentation files to see if they are created for a different resolution.
When projecting in Content Playback mode, make sure you are using the appropriate Overlay Effect settings.
Operation > Content Playback > Overlay Effect
Make sure you selected the correct Projection setting in the projector's Installation menu.