Solutions to Projector Power or Shut-Off Problems

If the projector does not turn on when you press the power button or it turns off unexpectedly, try the following solutions:

Make sure the power cord is securely connected to the projector and to a working electrical outlet.
If the power button on the remote control does not turn on the projector, check its batteries and make sure at least one of the remote receivers are available in the Remote Receiver setting in the projector's Installation menu.
The projector's buttons may be locked for security. Unlock the buttons in the Control Panel Lock setting in the projector's Management menu or use the remote control to turn on the projector.
If the projector's light source turns off unexpectedly, it may have entered sleep mode after a period of inactivity. Perform any operation to wake the projector. To turn off sleep mode, set the Sleep Mode setting to Off in the projector's Operation menu.
If the projector's light source turns off unexpectedly, the A/V mute timer may be enabled. Set the A/V Mute Timer setting to Off in the projector's Operation menu.
Operation > A/V Mute Settings > A/V Mute Timer
If the projector's light source turns off, the status indicator is flashing, and the temp (temperature) indicator is lit, the projector has overheated and turned off.
The cooling fans may run in standby status depending on the projector settings. Also, when the projector wakes from standby status, the fans may cause an unexpected noise. This is not a malfunction.
The power cord may be defective. Disconnect the cord and contact Epson for help.